As a contracted division of Expedia Corporate Travel® (ECT), ePlatinum Travel is made up of highly experienced, individually selected travel agents who provide high-end executive level travel service. Their other function is to provide this type of service for recipients of the Gift Certificate Program and create the finest travel experience possible.
The travel done by gift certificate winners doesn't necessarily have to be "high-end", just the level of service when planning their reward vacation.
All travel certificate purchases go into a designated trust fund and the certificates have no expiration of usage. Your administrator will receive regular reports on fund usage and balances. The recipient may be charged booking fees if requesting air only or if desired vacation requires extensive agent service and planning. Most vacation package and cruise bookings do not carry service fees.
Services that are included:
- Access to some of the most experienced travel agents in the industry
- The travel vendors used by ePlatinum have a reputation for product service and quality such as Custom Classic Vacations
- Travel fund administration and reporting
- Administration of the gift certificates included tracking and security
- Gift Certificate customization for specific incentive themes
- Dollar amount of certificate
- Recipient's name
- Any special restrictions or instructions not specified in "standard" certificate
- Form of payment (a merchant fee will be added to credit card purchases)
- If invoice is needed, any special cost allocation code instructions
- Requested method of delivery - electronic or paper, and routing
- Any special design requests (fee may apply for small orders)
